Our Services
Process Reengineering
You work in your business every day, and no one knows it better than you do. However, there are times that having an outside, independent assessment of your business processes can illuminate new opportunities for improvement. DragonPoint has conducted more than 50 process improvement projects that include:
- Conducting interviews with people who manage and perform work
- Documenting the business process and associated issues using easy-to-read business maps
- Facilitating teams through a review of the maps and identification of improvement suggestions
You may be surprised at some of the double-work and disconnects that become clear when you step back and take a new look at your business. Although process reengineering is an effective tool to improve manual processes, it’s especially helpful as a precursor to implementing new automation. When you document the way you want your business to work first, you can ensure your software enables the process.